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AUGUST 31, 2026 - (12PM PDT )

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Hello, Microsoft is reporting a Widespread Outlook Outage that started on Monday, 8-31-2026 (see below).

If you need to contact connectrex customer care support, please login to the portal directly to submit your a ticket or call  650-872-5000 x114.

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MICROSOFT SERVICE HEALTH ANNOUNCEMENT
https://admin.cloud.microsoft/?#/servicehealth/:/alerts/EX1464935
Users may be unable to connect to, or experience degraded functionality with Exchange Online

Issue ID: EX1464935
Affected services: Exchange Online
Status: Service degradation
Issue type: Incident
Start time: Aug 31, 2026, 8:53 AM PDT

More info
Users may experience a variety of symptoms related to this event, including but not limited to:
- Delays, failures, or incomplete results when searching for content within Exchange Online mailboxes.
- Delays or failures when sending or receiving email messages.
- Authentication-related errors when accessing Exchange Online services.
- Difficulties accessing or performing actions within Exchange administration experiences.
- Intermittent failures affecting mailbox operations and message delivery workflows.

Scope of impact
This issue may impact users attempting to send or receive email messages through Exchange Online. We're continuing our investigation to determine the full scope of affected scenarios and will provide additional information as it becomes available.

Current status
Aug 31, 2026, 10:23 AM PDT
We've identified a potential corrective action for the affected infrastructure and are evaluating deployment options. We're monitoring service telemetry and affected Exchange Online transactions to determine whether the action is reducing impact and to better understand the scope of affected scenarios.
Next update by:
Monday, August 31, 2026 at 11:30 AM PDT